Terms and conditions
Terms approved 1/8/24
Next review 1/8/25
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Terms and Conditions for Amy Dixon Coaching, acting as a McKenzie Friend Services
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1. General Overview
1.1 These Terms and Conditions govern the provision of McKenzie Friend services to litigants in person engaging with family court matters.
1.2 By booking a service, you agree to these Terms and Conditions.
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2. Bookings
2.1 All bookings must be made exclusively through our website.
2.2 Once an appointment or hearing date is booked, no refunds will be issued.
2.3 Requests to exchange the date or time of an appointment may be considered, subject to availability. Changes cannot be guaranteed.
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3. Role of a McKenzie Friend
3.1 A McKenzie Friend's role is to assist the litigant in person by providing moral support, taking notes, helping with case papers, and offering guidance on court procedures.
3.2 A McKenzie Friend is not a qualified legal professional and cannot provide legal advice.
3.3 A McKenzie Friend cannot speak on your behalf in court (advocate) or sign documents on your behalf.
3.4 The responsibility for decisions in your case remains solely with you as the litigant in person.
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4. Client Responsibilities
4.1 You are responsible for providing accurate and complete information to your McKenzie Friend.
4.2 It is your responsibility to comply with all court rules and deadlines.
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5. Limitations of Liability
5.1 While every effort will be made to provide accurate and helpful support, the McKenzie Friend is not liable for the outcome of your case or any decisions made by the court.
5.2 The McKenzie Friend is not liable for any losses or damages arising from the use of the service.
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6. Confidentiality
6.1 All information shared with the McKenzie Friend will be treated as confidential and used solely for the purpose of assisting in your case.
6.2 Confidentiality may be breached only if required by law.
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7. Amendments to Terms
7.1 These Terms and Conditions may be updated periodically. Any changes will be posted on the website. Continued use of the service constitutes acceptance of the updated terms.
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8. Governing Law
8.1 These Terms and Conditions are governed by the laws of England and Wales, and disputes will be subject to the exclusive jurisdiction of the courts in these jurisdictions.
By engaging the services of a McKenzie Friend, you confirm that you have read, understood, and agree to these Terms and Conditions
Amy Dixon Coaching
Adult Safeguarding Policy
Policy approved 1/8/24
Next review 1/8/25
Introduction
Amy Dixon Coaching supplies counselling style sessions, online and face to face with individual
clients suffering stress and anxiety linked to relationships or divorce.
The sessions generally are empowering and self-esteem building with a focus on moving forward
and gaining clarity in their lives post relationship breakdown.
Amy Dixon Coaching is committed to Safeguarding Adults in line with national
legislation and relevant national and local guidelines.
We will safeguard adults by ensuring that our activities are delivered in a way
which keeps all adults safe.
Amy Dixon Coaching is committed to creating a culture of zero-tolerance of harm
to adults which necessitates: the recognition of adults who may be at risk and the
circumstances which may increase risk; knowing how adult abuse, exploitation or
neglect manifests itself; and being willing to report safeguarding concerns.
This extends to recognising and reporting harm experienced anywhere, including
within our activities, within other organised community or voluntary activities, in
the community, in the person’s own home and in any care setting.
[Insert name of organisation] is committed to best safeguarding practice and to
uphold the rights of all adults to live a life free from harm from abuse, exploitation
and neglect.
Policy Statement
Amy Dixon Coaching believes everyone has the right to live free from abuse or
neglect regardless of age, ability or disability, sex, race, religion, ethnic origin,
sexual orientation, marital or gender status.
Amy Dixon Coaching is committed to creating and maintaining a safe and
positive environment and an open, listening culture where people feel able to
share concerns without fear of retribution.
Amy Dixon Coaching acknowledges that safeguarding is everybody’s
responsibility and is committed to prevent abuse and neglect through
safeguarding the welfare of all adults involved.
Amy Dixon Coaching recognises that health, well-being, ability, disability and
need for care and support can affect a person’s resilience. We recognise that
some people experience barriers, for example, to communication in raising
concerns or seeking help. We recognise that these factors can vary at different
points in people’s lives.
Amy Dixon Coaching recognises that there is a legal framework within which
sports need to work to safeguard adults who have needs for care and support
and for protecting those who are unable to take action to protect themselves and
will act in accordance with the relevant safeguarding adult legislation and with
local statutory safeguarding procedures.
Actions taken by Amy Dixon Coaching will be consistent with the principles of
adult safeguarding ensuring that any action taken is prompt, proportionate and
that it includes and respects the voice of the adult concerned.
Purpose
The purpose of this policy is to demonstrate the commitment of Amy Dixon
Coaching to safeguarding adults and to ensure that everyone involved in Amy
Dixon Coaching is aware of:
• The legislation, policy and procedures for safeguarding adults.
• Their role and responsibility for safeguarding adults.
• What to do or who to speak to if they have a concern relating to the welfare
or wellbeing of an adult within the organisation.
Scope
This safeguarding adult policy and associated procedures apply to all individuals
involved in Amy Dixon Coaching including Board members, Staff, Coaches,
Volunteers and Members and to all concerns about the safety of adults whilst
taking part in our organisation, its activities and in the wider community.
We expect our partner organisations, including for example, affiliated clubs,
suppliers and sponsors to adopt and demonstrate their commitment to the
principles and practice as set out in this Safeguarding Adults Policy and
associated procedures.
Commitments
In order to implement this policy Amy Dixon Coaching will ensure that:
• Everyone involved with Amy Dixon Coaching is aware of the safeguarding
adult procedures and knows what to do and who to contact if they have a
concern relating to the welfare or wellbeing of an adult.
• Any concern that an adult is not safe is taken seriously, responded to promptly,
and
followed up in line with Amy Dixon Coaching Safeguarding Adults Policy and
Procedures.
• The well-being of those at risk of harm will be put first and the adult actively
supported to communicate their views and the outcomes they want to
achieve. Those views and wishes will be respected and supported unless there
are overriding reasons not to (see the Safeguarding Adults Procedures).
• Any actions taken will respect the rights and dignity of all those involved and
be proportionate to the risk of harm.
• Confidential, detailed and accurate records of all safeguarding concerns are
maintained and securely stored in line with our Data Protection Policy and
Procedures Amy Dixon Coaching
• Amy Dixon Coaching acts in accordance with best practice advice, for
example, from UK Sport, Sport England, Sport Wales, Sport Scotland, Sport
Northern Ireland, National Governing Bodies, NSPCC, Ann Craft Trust.
• Amy Dixon Coaching will cooperate with the Police and the relevant Local
Authorities in taking action to safeguard an adult.
• All Board members, staff, officials and volunteers understand their role and
responsibility for safeguarding adults and have completed and are up to date
with safeguarding adult training and learning opportunities appropriate for
their role.
• Amy Dixon Coaching uses safe recruitment practices and continually assesses
the suitability of volunteers and staff to prevent the employment/deployment
of unsuitable individuals in this organisation and within the sporting
community.
• Amy Dixon Coaching shares information about anyone found to be a risk to
adults with the appropriate bodies. For example: Disclosure and Barring
Service, Services, Police, Local Authority/Social Services.
• When planning activities and events Amy Dixon Coaching includes an
assessment of, and risk to, the safety of all adults from abuse and neglect and
designates a person who will be in attendance as a safeguarding lead for that
event.
• Actions taken under this policy are reviewed by the Board and senior
management team on an annual basis.
• This policy, related policies (see below) and the Safeguarding Adults
Procedures are reviewed no less than on a two yearly basis and whenever
there are changes in relevant legislation and/or government guidance as
required by the Local Safeguarding Board, UK Sport, Sport
England/Wales/Scotland/Northern Ireland and/or National Governing Bodies
and or as a result of any other significant change or event.
Implementation
• Amy Dixon Coaching is committed to developing and maintaining its
capability to implement this policy and procedures.
• A clear line of accountability within the organisation for the safety and
welfare of all adults.
• Access to relevant legal and professional advice.
• Regular management reports to the Board detailing how risks to adult
safeguarding are being addressed and how any reports have been
addressed.
• Safeguarding adult procedures that deal effectively with any concerns of
abuse or neglect, including those caused through poor practice.
• A Safeguarding Lead/ Welfare Officer (see Appendix 1).
• A delegated Safeguarding Lead/Welfare Officer for events/trips/camps/
competitions.
• A standing Case Management/ Case Referral Group with an appointed
Chair and clear Terms of Reference
• A process for forming a Case Management Group on a case by case basis
within clear terms of reference
• Arrangements to work effectively with other relevant organisations to
safeguard and promote the welfare of adults, including arrangements for
sharing information.
• Codes of conduct for Board members, Staff, Coaches, Officials, Volunteers
and Members and other relevant individuals that specify zero tolerance of
abuse in any form.
• Risk assessments that specifically include safeguarding of adults.
• Policies and procedures that address the following areas and which are
consistent with this Safeguarding Adults policy.